Upcoming Webinar

From pilot projects to enterprise scale — Inside Corewell Health's automation journey

Tuesday, March 17, 2026 at 12:00 PM (EST)

Webinar Registration

This webinar is organized in collaboration with Becker's Hospital Review

Overview

Many health systems begin their automation journey within a single department, but only a small number manage to scale those efforts across the entire organization.

Without a clear strategy, governance structure and measurable goals, automation efforts can become siloed experiments rather than sustainable operational change. For large, complex organizations, the stakes are high: inconsistent processes, limited visibility and missed opportunities to improve efficiency across revenue cycle, human resources and finance.

Corewell Health, Michigan's largest nonprofit health system with 21 hospitals and more than 300 outpatient locations, has worked to move beyond isolated wins. In this session, Russ Gardner, business intelligence analyst lead at Corewell Health, will discuss how the organization approached automation as a long-term strategy — starting with revenue cycle management and expanding into other critical departments.

What you will learn:

How to build an enterprise-wide automation strategy that goes beyond isolated departmental initiatives

Key challenges to scaling automation — and practical approaches to overcoming them

How to generate measurable results across revenue cycle, HR and finance, with clear next steps to advance your automation program

Speakers 

Russ Gardner_Corewell Health

 

Russ Gardner, MBA, CRCR

Business Intelligence Analyst, Lead - System Support

Corewell Health


Todd Brown_LGI Healthcare Solutions

Todd Brown ​

 

Director, Product Management​

LGI Healthcare Solutions​

 


 

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