LGI Emergency Redirection
A cloud-based solution that helps redirect patients in emergency departments
LGI Emergency Redirection facilitates triage professionals’ decision-making process by helping them safely identify non-urgent cases that can be redirected to a partner clinic. Helps improve access to care by reducing emergency department overcrowding while ensuring patient satisfaction.
of nurses feel comfortable using this solution
of ambulatory patients are referred to a partner clinic
of patients redirected in Quebec and France
Reduced emergency room overcrowding by redirecting 15% of ambulatory patients to partner medical clinics
Improved outcomes via 35% decrease in patients leaving the emergency room before seeing a doctor
Increased sense of security and satisfaction for patients due to rapid redirection that ensures timely care management
Highly efficient user experience requiring no text entry and practically no training
Improved availability management through easy adaptation to partner clinic workflows
Improved access to timely care with safe alternative to congested waiting rooms
Accessible turnkey solution requiring no maintenance and minimal training
Web-based implementation on a highly secured cloud platform
Robust medical algorithm that incorporates more than 50 common reasons for consultation with associated contraindications
Real-time access to time slots reserved for redirected patients for streamlined scheduling of alternative care
Printed document generation with care details for redirected patients
User interface adapted to the triage decision-making process in emergencies
Ability to access statistical data that facilitates close performance tracking by facilities and partner clinics
Available time slots reserved for redirected patients at partner clinics are directly accessible to triage staff and updated in real time
Available time slots reserved for redirected patients are easily managed by partner clinics, according to their needs
An interface that simplifies the work of triage staff
Simple, quick, and easy to use, LGI Emergency Redirection allows patients to be assessed and redirected in just six clicks—about 30 seconds. Interactive maps also reduce the workload for administrative staff.
Independent, flexible management of clinic time slots
LGI Emergency Redirection allows partner clinics to manage time slots for redirected patients independently and to configure temporary closures. Safely identifying eligible patients, prioritizing family physicians and statistical reporting help effectively manage appointments at partner clinics.
Reduced costs for your facility and network
Treating a patient in the emergency department tends to be more costly than treating them in the clinic, which means that an effective referral tool can be more cost-effective for your facility and the health system as a whole. Using LGI Emergency Redirection helps to further improve network performance.
Faster patient intake management
Using a proven medical algorithm, the solution helps assess eligible patients and redirect them to an appointment at a clinic near the hospital, their home or their workplace, depending on where they will be seen most quickly. Patients leave the emergency department with a referral number, the date and time of their appointment, and a map to the clinic.
Patients are satisfied and cooperate
say the solution should be available province-wide
show up to their medical appointment after being redirected
agree to be redirected
return to the ED within 48 hrs of being redirected
LGI Healthcare Solutions [Logibec] finalist at the 2022 ADRIQ Awards
Redirection in the Emergency Department in France: A Hope for Better Patient Care
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