Why LGI Emergency Redirection won a Stevie, and why it matters for France

SATE25_Bronze_Winner

LGI Healthcare Solutions has just scored a triple win at the 2025 Stevie® Awards for Technology Excellence, including Technology Team of the Year for the team behind LGI Emergency Redirection. The Stevie program is peer-reviewed and global in scope, with entries from 36 countries and judging by 150+ expert.  

Why LGI won: A Canada innovation proven in Europe 

Originally developed in Montreal in 2015 , the solution was adopted in France (2020) and Switzerland (2023), demonstrating reproducibility beyond its birthplace.  

The international expansion of LGI Healthcare Solutions into Europe would not have been possible without the outstanding work of the LGI Emergency Redirection team, whose leadership, adaptability, and expertise made these milestones a reality. They demonstrated that the solution they worked on for many years is both scalable and effective across European emergency departments. 

How LGI Emergency Redirection works 

Using a proven algorithm that includes 50 common complaints, the solution helps triage professionals assess whether the patient is eligible to be safely redirected to an appropriate partner healthcare site in just 40 seconds, resulting in wait time reductions of up to 28%. Today, over 300,000 patients have been successfully redirected, easing ED bottlenecks and improving care delivery.

LGI Emergency Redirection 3 steps

Why it’s a good timing for France to take advantage of this award-winning solution  

In 2025, LGI Emergency Redirection was added to the UGAP public-procurement catalogue, removing friction for public hospitals and GHTs that want to act quickly. 

This is good news, because France’s EDs are still under intense structural pressure. After the pandemic dip, 2023 saw 20.9 million ED visits, and healthcare teams are having a hard time managing this kind of volumes. For example, last summer, 2 EDs out of 3 reported closing at least one medical line, across 84 departments, per Smur’s nationwide survey. 

LGI Emergency Redirection is a practical lever to free up ED capacity, protect staff time, and shorten patient pathways without compromising safety. If you lead an ED, a GHT, or work at an ARS, now is the moment to evaluate a deployment on your territory. 

Book a demo with us to assess the redirection potential of your ED. 

SIMILAR RESOURCES

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Mastering ER Redirection: 10 Strategies from 10 Years of Experience

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Emergency care in 2025: why redirection partners matter

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