Mastering ER Redirection: 10 Strategies from 10 Years of Experience

Industry Showcase​ ​in collaboration with Digital Health Canada​​

Overview

As emergency departments across Canada face increasing strain, patient redirection has emerged as a game-changing solution—but success depends on multiple factors. With a decade of experience in this field and more than 300,000 successful patient redirections across Canada and Europe, LGI Healthcare Solutions has identified the 10 key strategies that make redirection programs effective. ​

​​Explore 10 proven strategies and learn how to: ​

• Implement best practices in patient redirection to effectively reduce ER overcrowding.​
• Identify and avoid common pitfalls when redirecting non-urgent cases to alternative care settings.​
• Leverage a proven model that enhances patient satisfaction and ensures staff adoption.​
• Foster collaboration between hospitals, clinics, and community care to create a robust redirection network.
  

Whether you support an integrated care network, an acute care facility, or a provincial health system, this session will equip you with the tools to drive meaningful change in emergency care.